Technology Partner Relationship Development and Management

Targeted coaching supporting the formation of executive level relationships with C-Suite peers, vendors, and key business partners, e.g. universities, technology associations, civic organizations. Services include review and assessment of master agreements and contracts, business review cadences, and relational coaching for difficult or unique situations.

Strategic IT Planning and Governance

Aligning company goals to IT objectives, providing a framework for IT and business steering committee makeup and measures. Building holistic IT portfolio and technology business management capabilities including financial management (opex & capex), human resources/capacity management, program/ project management, supplier/vendor management, offshoring/outsourcing, systems analysis & business process design.

"Bill is a very gifted presenter and communicator. Bill is an excellent strategic thinker and was always able to articulate the link between information technology (IT) and corporate strategy ”

Merger and Acquisition or Divestiture Support

Conducting due diligence through integration or spin-off efforts including identifying required integration points, financial analysis, business process dependencies and key completion metrics.

Business Capability Specific Systems and Implementations

Guiding the end-to-end strategy and deployment planning for major operational and decision-support solutions, e.g., CRM, ERP, CSM. Business process expertise and best-in-class vendor knowledge with mega-processes including Planning, Marketing, Sales, Supply Chain, Manufacturing, Warehousing, Field and Remote Services & Support, and corporate functions (Human Resources, Legal, Finance, Real Estate, IT).

Enterprise Architecture and Modernization

Reviewing and defining the architecture standards and strategies that enable meaningful infrastructure and application roadmaps that address management of technical debt while advancing delivery of strategic and core business capabilities. Planning the appropriate cloud and on-premise hosting models to maximize resiliency and performance for customers, maintainability for operators, and cost effectiveness for contribution to business profitability.

“I recommend BVC for his exceptional expertise, With a deep understanding of systems and processes, Bill provides strategic insights and communicates strategies in systems enabled business processes. Bill’s comprehensive knowledge and proactive approach are an asset to any team seeking to modernize their technology landscape."

Security and Compliance Management

Creating an effective Chief Information Security (CISO) organization to manage all aspects of cybersecurity, data privacy, regulatory compliance/audits, risk management, security incidents and employee security awareness. Developing processes to benchmark performance and mature overall security and compliance scores.

Organization Leadership and Transformation

Designing and implementing the IT organization structure and operating model that is right for your business. Assessing and creating an IT job family matrix that encourages accountability, promotes team member growth and opportunity for both lateral and upward career movement. Building a culture that respects the individual, promotes diversity and collaboration, and values innovation and technological advancement.